If you have not received your Gay Pack, please let us know. If we receive your Gay Pack back, we will let you know on 2 occasions by email – 14 days and 30 days after receiving it back. If we receive it back because you did not pick it up or other similar conditions, you can purchase new transport and we’ll ship it out to you. If you’d like a refund instead, we subtract shipping and handling fees (total of $15/15/€15).