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Subscription management

16

How can I see past boxes and reviews?
Where to find directions for products sent in boxes?
How to order products separately?
Can I add on items to my subscription?
I have allergies to certain products and ingredients. What do I do?
Can I choose or opt out of certain products each month?
How can I make sure to receive the correct size?
How to reactivate a subscription?
Can I skip a delivery if I am going on vacation?
What if I want to cancel my subscription before the end of the billing cycle?
Can I customize my pack each month?
How do I update my subscription preferences?
Can I pause my subscription?
How can I cancel or suspend my subscription?
How can I change how many pairs of underwear I get?
How can I change my pack?

Product information

8

What is the quality assurance process for your products?
Are there any eco-friendly or sustainable product options?
What are the return conditions for the subscriptions boxes?
What kind of products can I expect?
What brands of underwear and grooming products do you offer?
How can I always be in the know of the latest products?
Are there any special care instructions for the products?
What happens if I don’t like the underwear?

Shipping and delivery

12

Are the Gay Packs discreet?
What if I need to change the frequency of my deliveries?
Can I request a specific delivery date?
Which tracking package partners are used for each country we ship to?
What happens if my box is lost or stolen?
What happens if I am not home when my package arrives?
How can I track my shipment?
What if I don’t have an update on the tracking link?
What happens if I don’t receive my order on time?
What are the dimensions of the shipments?
Where do you ship? And how?
When can I expect my Gay Pack?

Payments and billing

9

Do you offer any discounts or promotions?
How do I redeem a coupon code?
Can I change the payment method for my subscription?
What if my payment has failed?
How do I update my credit card / payment method?
Are there any hidden fees?
When will I be billed?
Can I get a refund?
How can I pay?

Account management

3

How do I update my email preferences or unsubscribe from marketing emails?
What if I have issues with my account login?
What if I want to change my address?

Special offers and loyalty program

6

Do you offer any special promotions or deals for new subscribers?
Can I gift a subscription?
Can I refer friends to your service?
Do you offer a loyalty or rewards program?
Do you offer any special packs for holidays or special occasions?
What are fab points?

Other questions

5

What to do if a product you like is no longer sold?
Do you collaborate with influencers or bloggers?
How can I contact your support team?
How do you handle customer feedback and complaints?
What should I do if I receive a damaged or defective product?

Home
FAQ
Shipping and delivery
Are the Gay Packs discreet?

Are the Gay Packs discreet?

Yes, we ship them in discreet packaging!

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Updated on June 18, 2024

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Next Gay Thing is here to make sure a gay man never has to suffer through using a straight man product ever again. You are fabulous and you should never forget it. And you deserve at least one treat every month.

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