90-DAY Worry-free underwear returns

We think you’ll love the underwear but in the rare case you don’t, you can send them back and choose a pair you like from our shop to be added to your next pack.

Just submit your request here and we’ll take it from there!

Underwear items you wish to return should be unworn/unwashed (tried on okay!) with all labels attached to be qualified. We do ask you to answer a few questions beforehand to be able to improve your selection in the future.

The return application will be subject to approval by the team. You will receive a coupon code which you can use in our shop to buy a free pair of underwear to be added to your next pack. If you didn’t like the type of underwear (boxers, briefs or jockstraps and so on) but it was listed on your profile during the time of order processing the request might be denied.

Grooming products cannot be returned.

Submit your claim

  • Drop files here or
    Accepted file types: jpg, gif, png, pdf, heic.
    So that we'd know which pair you're talking about
  • Please enter the order ID where this pair was in
  • To improve the selection for you in the future, please let us know what specifically you didn't like about the pair. Try to answer questions such as: - Was it the fit? What felt wrong? - Was it the style? What about it? - Was it the brand? What about it? If you didn't like the type of underwear (boxers, briefs and so on) but it was listed on your profile during the time of order processing the request might be denied.