We think you’ll love the underwear but in the rare case you don’t, you can send them back and choose a pair you like from our shop to be added to your next pack. The returned pairs will be donated to charity.

Just submit your request here and we’ll take it from there!

Underwear items you wish to return should be unworn/unwashed (tried on okay!) with all labels attached to be qualified. We do ask you to answer a few questions beforehand to be able to improve your selection in the future.

The return application will be subject to approval by the team. You will receive a coupon code which you can use in our shop to buy a free pair of underwear to be added to your next pack. If you didn’t like the type of underwear (boxers, briefs or jockstraps and so on) but it was listed on your profile during the time of order processing the request might be denied.

Grooming products cannot be returned.