How does it work?
1. Start with the perfect pack
Start by choosing the pack you like as we got different ones depending on how many grooming products and underwear you like. You can also choose how often you’ll get them – every month, every 2nd or once in a quarter.
You can change how often you want a pack, skip a pack or cancel any time!
No long-term commitment
Keeping it discreet
2. Choose your style & size
Create your Taste Profile to let us know which styles & in which size of underwear you’d like. You can change it at any time before your order is picked & packed and it’s independent from your subscription – even if you change your pack, you don’t need to enter all that information again if you don’t want to. Think of it as your Taste ID, if you’d like.
Choose your style
You can choose between 6 different styles in total – 2 styles of briefs, 2 styles of boxers/trunks & 2 styles of jockstraps – and pick any number of those.
So whether you like only the more classic jockstraps or colourful/fun briefs or all 6 styles, pick the ones you’d love to wear and we’ll make it perfect.
Get the perfect size
Available soon: 3XL & 4XL
If it’s not as fab as it can be, you can get them replaced with our industry leading 100-Day Hassle Free Returns Guarantee.
Less than 1% do that, though, so you are in great hands!
3. Enjoy your treat
Once you’ve ordered, it’s not a bit of waiting and you’ll be trying out designer underwear & skincare + lifestyle products in no time.
If we didn’t get the underwear perfect, let us know & we’ll make it alright.
Meet the Gay Packs
You can pick from 4 different packs, according to how many pairs of underwear & skincare/lifestyle items you’d like.
Yes, we ship them in discreet packaging!
You can expect to receive only products a gay man would pick for another gay man. Depending on the Gay Pack you chose, our team will send you one pair of hot premium underwear, beauty products or both of them according to your taste.
You can take a look at our sizing chart when you sign up for your taste profile and also here: XS 26-28” | S 28-30” | M 30-33” | L 33-35” | XL 35-37” | XXL 36-38”. If you do choose it according to our sizing guide, it’ll be sure to fit you. As a tip – if you’re between sizes, then rather choose the larger size to make sure it’s more comfortable.
You can go to the Create Profile page or simply do it after you’ve picked your pack.
As a rule of thumb, we ship Gay Packs from our warehouse every business day. Usually, it takes 2-3 days to arrive in the UK, 6-7 working days to the US/Canada & EU and 14-21 days to the rest of the world.
If there is a shipping issue, we’ll solve it for you within 7 days as per our 7-Day-Solution Guarantee.
We ship everywhere in the world. We send the packs out usually by regular tracked mail.
You can easily do it by going to your subscription and clicking or tapping on ‘Change pack or pairs of underwear’, choosing the one you want and then go through checkout. You will then be charged on the regular renewal date.
You can easily do it by going to your subscription and clicking or tapping on ‘Change pack or pairs of underwear’, choose the pack with the options you like and then go through checkout. You will then be charged on the regular renewal date.
You can cancel your subscription at any time without any fees. You can do that on your profile page under subscriptions.
Do remember that if you cancel the subscription after you’ve been billed, then your order is compensated for the pack after that. If you want to cancel the subscription for the current page, then you need to do this before we ship it by contacting us.
For subscription products, seven days is given to ask for a refund following EU directives. For non-subscription based products, a 14-day refund policy applies. All products can be returned if they are in their original condition – the shipping package cannot have been opened. Once the box has been opened, we cannot accept returns due to the nature of the products.
We think you’ll love the underwear but in the rare case you don’t, you can send them back and choose a pair you like from our shop to be added to your next pack. Just submit your request and we’ll take it from there!
As we send samples to try out grooming products cannot be returned unless they are defective. Contact us if that is the case (and please accept our deepest apologises!)
Underwear items you wish to return should be unworn/unwashed (tried on okay!) with all labels attached to be qualified. We do ask you to answer a few questions beforehand to be able to improve your selection in the future.
The return application will be subject to approval by the team. You will receive a coupon code which you can use in our shop to buy a free pair of underwear to be added to your next pack.
Payments & billing
You can pay with your credit card or via PayPal by using your PayPal account. We’re both PCI Compliant as well as certified secure website.
You can get a refund according to EU directives if you return the products in their original condition. However, if you’d like a refund after we’ve received back the Gay Pack, we subtract shipping and handling fees (total of $14/£8/€10) as well as VAT (if applicable) and return the rest.
When you place your order for the monthly membership, you will be billed for your first Next Gay Pack immediately. You will be billed every month on the same date you ordered it.
No, you only pay for the box and for the products in our shop and also for shipping.
You can also ask more questions from us at our Contact Us page!