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Shipping information

We ship everywhere in the world (almost, depending on the postal service) and shipping our packs is free in USA, UK and the European Union. All orders are shipped by regular tracked mail in a discreet shipping box.

As a rule of thumb, we ship your order out within 24 hours from our warehouse, every business day. Usually, it takes 2-3 days to arrive in the UK, 4-7 working days to the US/Canada & EU and 14-21 days to the rest of the world.

All duties and taxes are pre-paid in the EU.

If there is a shipping issue, we’ll solve it for you within 7 days as per our 7-Day-Solution Guarantee.

Packaging

Knowing in some regions of the world it’s still sensitive to be out and proud, we ship all our orders in a discreet shipping box.

Frequently asked questions

As a rule of thumb, we ship Gay Packs from our warehouse every business day. Usually, it takes 2-3 days to arrive in the UK, 6-7 working days to the US/Canada & EU and 14-21 days to the rest of the world.

If there is a shipping issue, we’ll solve it for you within 7 days as per our 7-Day-Solution Guarantee.

Yes, we ship them in discreet packaging!
We ship everywhere in the world (almost, depending on the postal service). We send the packs out usually by regular tracked mail.

We ship your order out within 1 working day.

Once the package has been shipped, you will be emailed your tracking number. 

You can also find it under your order on the orders page.

Before placing a new order or before your renewal payment goes though, you can make changes to your billing and shipping addresses in your account page under your subscription.

For changes to any existing orders, please contact our customer support.

EU Countries and the UK:

All taxes and duties are included in the final price and are paid for you.

Rest of the World: Shipments to countries outside the EU and the UK follow the DDU (Delivery Duty Unpaid) agreement. The product prices displayed do not include taxes and duties. As the recipient, you are responsible for all import duties, customs fees, and local sales taxes imposed by the country to which you are shipping. Payment of these fees is necessary to release your order from customs upon arrival. If you want to estimate the tax you will need to pay, please contact your local customs office.

All our orders are shipped from our warehouse in London.

Is that gift value really true?

Yes, the extra products you can get for FREE in your first Gay Pack are really worth $210 in retail.

Which products are they?

Want to know what the products are? Aren’t you nosy! But here you go:

SYMBIOSIS Tightening Eye Mask

RRP $114

Earth Harbor HELIOS Anti-Pollution Ampoule

RRP $50

dr. Eve_Ryouth Hyaluronic Night Moisturiser

RRP $110

Just don’t forget to use the coupon code 210OFFER at checkout.

Discreetly packaged, for your convenience

We know that sometimes it’s difficult to be fully out. Or you just don’t want anyone to bother your business. For this reason, we’ve taken extra care in packaging the Gay Packs and ship them in discreet packaging.

Just your address

On the top of the pack you can just find your address, our address and the customs form (CN22) which includes a brief general description of the goods. We keep it as generic as possible and only include the form due to the law.

Nothing in the back

We keep the back of the package clear to make it even easier for you to get to your pack. Just strip it open and enjoy all the fab we chose for you that month.

Shipping

All Gay Packs ship for free to the US, EU & UK, Australia & Canada via Postal Companies.
Rates to other markets may vary.
All duties & shipping charges are included for EU markets.

100 day hassle-free returns

We think you’ll love the underwear but in the rare case you don’t, you can send them back and choose a pair you like from our shop to be added to your next pack. 

To make sure you got the perfect fit, we’ve developed our own sizing guide, keeping it as simple as possible.

XS

26-28 inches
66-71 cm

S

28-30 inches
71-76 cm

M

30-33 inches
76-84 cm

L

33-35 inches
84-89 cm

XL

35-37 inches
89-94 cm

XXL

37-39 inches
94-99 cm

3XL

39-42 inches
99-107 cm

4XL

42-46 inches
107-117 cm

What our customers say

Trustpilot Rated 4.8/5 in 600+ reviews

5-stars

85%

4-stars

7%

3-stars

2%

2-stars

2%

1-star  

4%

Excellent quality products especially…

Excellent quality products especially the grooming products


Highly recommend

Amazing service also from the team

Sean Collins

Similar to receiving a surprise gift…

Similar to receiving a surprise gift every month and is very exciting to try new products and sport new sexy underwear every month. Great selection of products and excellent choice in underwear.

Paul Smith

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